VOIP MONITORING :

Poor voice quality is costing companies customers and billions of dollars.

The Business Problem :

• Little information of QoS and customers satisfaction
• Verification of customer reported problems
• Expensive and time-consuming troubleshooting
• “blame game” in multi tier service environment
• No control over SLAs for voice quality

Product Solution :

Passive RTP Monitoring Probe

• + High performance for 10 GbElinks / full line rate at 1 Gbit/s
• + Non-intrusive use of TAPs (Test Access Port)
• + Placed on one or more key network links

Management Platform

• + Collects, analyses and aggregates data from probes
• + Provides central user and management interface
• + Generates KPIs and detailed reports

Innovative VoIP Monitoring Solution :

• + Unique evaluation algorithm for 24/7 monitoring
• + Designed for root cause analysis of VoIP problems

+ Central application platform for

1.              
•           +   Network optimization
•           +   SLA verification and enforcement
•           +   Source feed of QoS metric into CEM / CRM systems
2.   + Leading analysis performance with 40,000 cc/probe