VOIP MONITORING :


Poor voice quality is costing companies customers and billions of dollars.

The Business Problem :

  • Little information of QoS and customers satisfaction
  • Verification of customer reported problems
  • Expensive and time-consuming troubleshooting
  • “blame game” in multi tier service environment
  • No control over SLAs for voice quality

 

Product Solution :

Passive RTP Monitoring Probe

  • + High performance for 10 GbElinks / full line rate at 1 Gbit/s
  • + Non-intrusive use of TAPs (Test Access Port)
  • + Placed on one or more key network links


Management Platform

  • + Collects, analyses and aggregates data from probes
  • + Provides central user and management interface
  • + Generates KPIs and detailed reports

 

Innovative VoIP Monitoring Solution :

  • + Unique evaluation algorithm for 24/7 monitoring
  • + Designed for root cause analysis of VoIP problems

+ Central application platform for

  1.              
    •           +   Network optimization
    •           +   SLA verification and enforcement
    •           +   Source feed of QoS metric into CEM / CRM systems
  2.   + Leading analysis performance with 40,000 cc/probe